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I purchased the wrong content by mistake. Select "Order History.". However, you must keep in mind that the refund will be provided only if it has been less than two weeks since the purchase and you have played the game for less than two hours. I don't understand what is happening, but is there a way I can refund my Minecraft tokens? 2. A Simple Way to Get Your Money Back With DoNotPay! You may wish to dispute your purchase directly with the seller. To return an item for a refund or exchange, please send the item in its original packaging, with all parts to the appropriate address listed below, along with an explanation of the issue and . so i was wondering how i could refund it again (if its even possible)? When I picked it up, it said I had purchased some "mashup" I don't want. Looking for a way to get a refund for Minecraft? If the publisher is unable to respond or address the issue within 3 business days, we'll grant the refund, and request that the publisher update their product with the feedback we receive. Minecraft players (like you!) This will appear as credit in your PayPal account which you can use to make a purchase, or request to withdraw from PayPal to your bank account. Cookie Notice for support. Note: While your currencies from Minecraft will carry over to Minecraft Legends, no Marketplace content from Minecraft will carry over to Minecraft Legends. Note: Minecraft Support can only refund purchases made through minecraft.net. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. Click the icon for the content you want and download the piece of content onto your device. If you used Kindle Fire or Kindle Fire TV, reach out to Amazon Store. If you are having difficulty playing a game purchased through Mojang Studios, are dealing with an unrecognized transaction, or are looking for a game refund for titles such as Minecraft: Java & Bedrock Edition for PC or Minecraft Dungeons, this article is for you. Tell us in the comments section below. If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Login to your PayPal account to get started. If you have any general feedback on the Marketplace, feel free to share your thoughts on ourfeedback site. If your item is returned back to us, a $5.00 convenience fee is also applied against the refund balance. The same link i posted above for the original poster explains how to request a refund on the Java edition if you are eligible for one. Have fun! Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered. 2023 Magic Find, Inc. All rights reserved. If you find that you have redeemed a prepaid card orpurchasedon the wrong account, you must contact. The Minecraft Marketplace on the Bedrock edition of the game has SO MUCH content it is staggering. After confirmation, the refund can be in your account within the next two weeks, but the actual time frame depends on your payment method. If you need a refund for an item you purchased in the Minecraft Marketplace or want to request a refund for Minecraft Coins, the process will depend on the device you used for the purchase. Disclaimer: Some pages on this site may include an affiliate link. Please be aware, uninstalling the game will permanently delete any purchased coins and content purchased this way. If credit card payment was used, the credit will be applied to the same credit card number that was used for the original order. This article includes all sorts of information about the Minecraft Marketplace and interacting with it through Minecraft Legends. I looked at the FAQ, but they only have instructions on what to do if you want a refund on Minecraft itself (and even that only says "contact store support for the device that you made your purchase on," which is not helpful because this purchase wasn't made through Google Play but in-game.). The number of days the credit will take to post will depend on your financial institutions policy regarding credits. You can discover and purchase new avatar skins, textures, and mini-games made by creators in the Minecraft community directly in-game. Reddit and its partners use cookies and similar technologies to provide you with a better experience. On the Java e. Or learn more about, According to the Terms and Conditions listed on. We are unable to make a refund without an order number or transaction ID, verifying that you own the account. You can do this by sending an automated refund request through the Purchase History page on your. Apurchasewas made without your permission. I looked at the FAQ, but they only have instructions on what to do if you want a refund on Minecraft itself (and even that only says "contact store support for the device that you made your purchase on," which is not helpful because this . If you purchased Minecraft Dungeons from another storefront If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. Follow the steps in the previous section titled, If you have an Xbox Live account associated with your game and you were logged in at the time of purchase, your coins and content will be associated with your Xbox Live account. If you submitted your request on the Xbox refund request page, it could take up to 72 hours for them to answer. If you find that you have redeemed a prepaid card orpurchasedon the wrong account, you must contact Xbox support. Moderator. By the way, the map is called "Extreme Snowman Speed Battle - By Jigarbov". When you cant findanitem after purchasing froma digital store, start by making sure you are logged in to the correct account where you want these items to appear. Make sure to review our Marketplace Guidelines before submitting a refund request. |. If you find something broken or otherwise bothersome in an item you purchased in the Marketplace, contact Minecraft Support. It cannot be loaded. If you tried to purchase more coins but you dont see them in your wallet, follow the steps in the previous section titled I didn't receive the coins that I purchased. New comments cannot be posted and votes cannot be cast. You will need to reach out to Mojang (the developer of Minecraft) for that. If purchased your item over 24 hours ago and the money did transfer from your account to us, please send an email to sales@cubecraft.net and include your: Transaction ID. I do not want the map and I'd like to know if I could refund it. October 8, 2021. Refund Minecraft Windows 10 Can you get a refund for Minecraft Java?-----The purpose of our channel is to create informational videos. Redeem a gift card or code to your Microsoft account. To be eligible for a refund, the purchase should have been made within the last 15 days, and you must have a valid reason for requesting a refund. In all cases, by signing in with your Xbox Live account, you can access your Minecoins on any Minecraft Legends device. Contact Amazon if you bought a gift code fromAmazonthat you wish to refund. How Long Does It Take for a Refund Request to Process? If the purchase appears, there may be a problem on your device. If your child has their own Xbox account that you have provided consent for and you want to purchase marketplace content for them, it will need to be purchased through their Xbox/Minecraft account. Join Date: 6/4/2018. Games are property of their respective owners. Pick Order History. Archived post. Its been less than 14 days since the purchase. You don't purchase any items directly from us, however you purchase the coins to make the purchases on . We can also contact the service provider for you and ask them to refund your payment. See what's popular. Other Amazing Things You Can Do With DoNotPay! Sit back and relax while we do the work. Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. For example, on credit or debit cards the refund usually takes less than 7 days to show up on your card or account statement. Prepaid cards to redeem for Minecoins may also be available from local retail stores. You can try to contact the store in which you purchased the card and try to get a refund from them, If you have purchased the wrong Minecraft editionthe editions are not interchangeable, If you have bought the game from an unauthorized reseller, Enter your name and email address associated with your Minecraft account, From the dropdown menu pick Minecraft Java Edition as the one you want to return, Choose Refund Request from the dropdown menu, Another section will open up in which you can describe your refund request in detail and attach any photos or files. https://www.xbox.com/en-US/live/minecraft/sign-up. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. Your Minecraft username. Last year in December I accidentally bought the "Extreme Snowman Speed Battle" map from Jigarbovs Productions. We will process your refund as soon as we receive the returned product(s) at the address provided by our Customer Support team. If someone else bought the item without your permission, If you're unable to play your game, even after visiting Minecrafts, If you made your purchase with Paysafecard, at a local store. and played through the Minecraft Launcher. If you have bought the game on disc in a store, return to the store with your receipt forassistance. Find Minecraft under Purchases that may qualify for a refund.. If the purchase was made via PayPal then the refund will return to the PayPal account used to purchase. Explain why youre requesting a refund in detail. 2. If you are stillunable to find your missing Marketplace items, contact. Nintendo reserves the right to limit or decline refunds or exchanges. See the Return Policy for details. So, its always recommended to check the specific policies before making a purchase. Since Minecraft can be played on many platforms, the refund procedures depend on the companies behind them. Some of the most popular editions are Java Edition, Minecraft for mobile devices, Windows 10 and Xbox Edition. Buyer altered images and sent to Etsy to try to get a refund and keep the item LOL. Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. Merchandise cannot be returned if personalized, used, washed or worn. Note: With your free Xbox Live player profile, each purchase you make is also tied to your account. For Google Play purchases, contact Google Play Store. Archived post. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. By {{catalog.DisplayProperties.creatorName}},